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Training complaints and appeals form

Who should use this form

Anyone wishing to make a complaint or appeal relating to ABA training or assessment

For help with this form

Contact training@breastfeeding.asn.au or call 03 9690 4620



ABA encourages learners and training personnel to first raise issues of concern informally with the person(s) concerned.

If you prefer not to approach the person directly, or if the issue cannot be resolved informally to your satisfaction, use this form to lodge a formal complaint.

For any matters relating to ABA services other than training, use this Complaints and appeals form.

 

Related documents:
Your details
Who is the complainant?
Complainant details
Nature of complaint or appeal
This information will help us direct your complaint to the right area within ABA
Complainant role
Course enrolled in
Complaint or appeal details
Please complete the following information and attach any relevant documentation
Where to find details of complaint
One file only.
50 MB limit.
Allowed types: gif, jpg, jpeg, png, txt, pdf, doc, docx, ppt, pptx, xls, xlsx..
One file only.
50 MB limit.
Allowed types: gif, jpg, jpeg, png, txt, pdf, doc, docx, ppt, pptx, xls, xlsx..
One file only.
50 MB limit.
Allowed types: gif, jpg, jpeg, png, txt, pdf, doc, docx, ppt, pptx, xls, xlsx..

Training Administration will determine the person responsible for resolving your complaint or appeal.

The person responsible for the resolution process will contact you within 7 days.

This person will investigate the matter and report back to you within a further 14 days.

See our Complaints and appeals procedure for more details.

Office use only
Sent to whom? Corrective action taken?
Approved by
Senior Manager Training and Education
Date approved